Inside Sales Representative responsible for engaging prospects and driving growth at ePayPolicy, enhancing client payment solutions. Managing sales cycles while maintaining exceptional client relationships.
About the role
- Ski Sales Consultant ensuring excellent customer service while assisting customers with ski holiday bookings at Iglu.com. Aiming to exceed KPIs and proactively manage sales leads.
Responsibilities
- Ensure high levels of customer service are maintained
- Handle calls and emails from customers
- Assist customers in finding the perfect ski holiday
- Exceed KPIs and targets
- Deliver exceptional customer service in line with business targets
- Proactively chase sales leads
- Manage inbound and outbound calls and emails
- Support team members and ensure you are a team player
- Take ownership and responsibility for problem solving and query resolution
- Maximising upselling and margin opportunities
Requirements
- Previous experience in travel sales
- Good knowledge of the Ski travel industry
- Experience in call centre / customer service environment
- Good organisational skills and attention to detail
- Excellent verbal and written communication skills
- Basic PC skills including Word, Excel and Google docs knowledge
- Fluent in both written and spoken English
Benefits
- Flexible working arrangements
- Social calendar and regular educational trips
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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