Senior Program Manager managing TELUS partnership as analytical expert in telecom. Driving commercial excellence and overseeing contract execution and governance for successful collaboration.
Responsibilities
Monitor and analyze billing triggers, contract milestones, and performance metrics tied to the anchor agreement
Validate data, assumptions, escalations, and contractual obligations to ensure accuracy and compliance
Build and maintain dashboards and analytical tools that answer leadership’s most important questions
Identify trends, risks, and opportunities that improve partnership performance
Coordinate cross-functional activities across Terrion and TELUS teams to meet contractual commitments on time
Design and improve processes for contract execution, reporting, and operational delivery (many don't exist yet; you'll build them)
Track KPIs, SLA performance, and milestone completion, escalating issues before they become problems
Maintain accurate, auditable records of billing triggers, approvals, and milestone completions
Prepare executive-ready materials for monthly Joint Management Committees between Terrion and TELUS leadership
Translate complex partnership data into actionable insights that inform strategic decisions
Support governance forums and executive reporting by preparing executive-ready reporting, insights, and briefing materials for governance forums and strategic reviews
Requirements
Bachelor’s degree in Business, Engineering, Economics or a related field required
8+ years of experience in program management ideally within telecom, infrastructure or related sectors
Advanced data analysis skills, experience building dashboards and trackers
Proven ability to thrive in ambiguous environments, manage multiple priorities, meet tight deadlines and pivot quickly between different functions and challenges in a fast-paced, evolving organization
Strong problem-solving skills to clear roadblocks and resolve issues, especially in pressured situations
Proven ability to handle complex interdependencies and competing priorities while keeping teams focused and on track
Strong communication skills, with proven ability to translate technical information for various stakeholder audiences
Comfortable engaging with commercial, operational, and technical teams
Advanced proficiency in Google Suite, preference for Google work environments
Great-to-haves: PMP, PgMP or Agile certifications; Change management certification (CCMP, etc.); Experience with SAP and/or Sitetracker; Experience with wireless network deployments and technologies
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
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