Senior Product Operations Manager leading product operations at GoodLeap, ensuring successful market execution of strategies. Collaborating with teams across Sales, Marketing, and Customer Success for product success.
Responsibilities
Translate product and business strategies into coordinated launch and adoption plans.
Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution.
Ensure feedback loops are in place to track effectiveness and refine GTM execution
Monitor adoption and utilization metrics post-launch to confirm business objectives are being met.
Coordinate across functions to close gaps in training, awareness, or engagement.
Ensure that every stakeholder group executes its part in maximizing ROI of delivered products.
Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans.
Partner with Product and Business leadership to ensure that strategic intent translates into measurable market impact.
Act as the operational voice back into leadership, highlighting adoption challenges and opportunities for improved execution.
Requirements
7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
Proven success in operationalizing product and business strategies across go-to-market and Ops functions
Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
Excellent communication and facilitation skills to align diverse stakeholders
Analytical mindset with comfort in tracking KPIs and surfacing insights
Experience in fintech and lenders preferred, but not required
Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment
Benefits
In addition to the above salary, this role may be eligible for a bonus.
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