Product Owner enhancing the POS system for credit applications in Canada and Mexico. Collaborating with stakeholders to ensure compliance and operational efficiency.
VA
Hybrid Senior Manager – Product Management, Personalization – Web Platforms
Posted 6 months ago
About the role
- Senior Manager managing product teams enhancing digital client experiences at Vanguard. Responsible for strategic vision, ensuring quality delivery, and optimizing web interactions.
Responsibilities
- Evolve the Client Experience by leading Vanguard’s secure site, Vanguard.com logged in experience
- Lead a team of Product Owners responsible for critical elements of digital experiences
- Own the strategic vision and roadmap for web channel critical areas
- Manage production support activities for enhancing web experience features
- Drive iterative improvements and ensure quality software delivery
- Collaborate to optimize client journeys on the web channel
Requirements
- Undergraduate degree or equivalent combination of training and experience
- Graduate degree preferred
- 10 or more years’ work experience, including 5+ years of leading large cross-functional/cross-regional teams on major organizational projects
- Demonstrated ability to lead a team of Product Owners
- Demonstrated ability to achieve results while working in a cross-functional environment
- Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
- Demonstrated experience and deep understanding of user experience best practices.
- Experience with AI/ML is a strong plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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