Product Manager defining value and managing portfolio in test and measurement at HBK. Collaborating with customers and stakeholders to drive growth and innovation in product lines.
About the role
- Product Manager working with health system accounts to enhance AI Care Partner product. Engaging with clinicians to improve documentation workflows and drive adoption across various healthcare settings.
Responsibilities
- Own product and revenue outcomes for a portfolio of Americas health system accounts
- Go on-site with customers, observe workflows, and produce specs for discrete capabilities that Heidi can build and bill for
- Make build-vs-configure trade-offs for every engagement
- Own sprint delivery for your accounts: prioritise work, unblock engineers, make daily trade-off decisions between speed and reusability
- Build extensible product so what you ship for one account becomes a configurable module for the next
- Partner with your commercial counterpart to prioritise across accounts, negotiate scope, and manage customer expectations
- Connect field signal back to core product: attend rituals, surface learnings, advocate for shared investment when you see the same pattern repeating
- Drive adoption within customer accounts until clinicians use it daily
- Navigate compliance and regulatory requirements as product constraints
Requirements
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related)
- 4+ years in product roles, though we care more about what you've shipped than years on the clock
- A romantic streak about software and a belief that great design transforms someone's day
- You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you've made with them
- Fluency with core LLM concepts and systems (prompting, fine-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user-facing products
- You default to building over requesting
- Strong opinions, weakly held; you'll shift the room when you're right
- Data fluency with diagnostic teeth; you can read adoption dashboards and distinguish a training problem from a product problem from an integration problem
Benefits
- healthcare/dental/vision benefits
- 401k with 3% company match
- $500 annual development budget
- serious equity
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