Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
About the role
- Sr. Manager, Transformation Program Management for Goodwin’s Global Operations Team. Overseeing transformative projects, aligning operational goals, and collaborating with senior leaders.
Responsibilities
- Identify, plan, and execute special projects that align with the firm’s strategic goals
- Define objectives, success metrics, and timelines
- Analyze current operational workflows, identify areas for improvement
- Lead pilots, experiments, and iterative improvements
- Anticipate potential roadblocks and proactively address obstacles
- Leverage data to measure project success and refine strategies
- Develop and implement change management plans
- Draft compelling, clear communications on project progress
- Organize presentations, status reports, and executive briefings
- Integrate complex and diverse inputs from project teams
Requirements
- Bachelor’s degree required
- Master’s degree or MBA strongly preferred
- 7+ years of Program Management experience
- Business or professional services operations experience is a plus
- Six Sigma, PMI or Lean experience preferred but not required
- Excellent communication and interpersonal skills
- Proven ability to lead strategic programs and complex projects on time and within budget
- Knowledge of techniques and tools that promote effective analysis
- Ability to process complex information with high levels of accuracy
- Effective management and leadership skills
- Strong Microsoft Office – Word, Excel, Visio, and PowerPoint skills
Benefits
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
Business Process Specialist driving process improvements and documentation clarity in global Operations. Organizing training and enhancing cross - functional team collaborations.
Business Operations Specialist in Pharmacy analyzing operational performance and supporting leadership with project planning. Work at UW Health, the #1 hospital in Wisconsin.
Client Onboarding Analyst supporting new clients' onboarding processes at a leading professional services organization in Belfast. Engaging with stakeholders to ensure seamless onboarding and compliance.
Procurement Manager guiding sourcing strategies for Clorox's Cleaning and Professional Products. Driving supplier performance, managing procurement activities, and ensuring operational excellence in a hybrid environment.
Senior Analyst in Risk & Controls supporting risk management and SOX compliance for Booking Holdings. Collaborating to identify and mitigate operational and financial risks across brands while ensuring internal compliance.
Director of Business Operations shaping high - impact initiatives in College Board’s Assessment Delivery team. Driving complex, cross - functional efforts to improve operational efficiency and effectiveness.
![[solidcore] logo](/api/images/solidcore.jpg)
Director leading strategy, planning, and execution of business systems and data infrastructure at solidcore. Focused on scalable systems design and cross - functional collaboration with key stakeholders.
Business Operations Coordinator for People Performance Resources improving operational efficiency and supporting strategic initiatives. Collaborating with COO and managing project coordination in hybrid setup.