![[solidcore] logo](/api/images/solidcore.jpg)
Business Operations Coordinator for People Performance Resources improving operational efficiency and supporting strategic initiatives. Collaborating with COO and managing project coordination in hybrid setup.
About the role
- Director leading strategy, planning, and execution of business systems and data infrastructure at solidcore. Focused on scalable systems design and cross-functional collaboration with key stakeholders.
Responsibilities
- Oversee data pipelines and system-to-system data flows in partnership with engineering, ensuring reliable and scalable infrastructure
- Drive cross-functional planning and execution for major initiatives (e.g. pricing changes, new market launches, new product offerings)
- Partner closely with Marketing and Lifecycle teams to ensure systems and data support campaign execution, attribution, and client engagement (without directly owning those platforms)
- Own Mindbody (MBO) as a core business platform, including configuration, pricing structures, packages, and scalability for new initiatives
- Support system design for new business lines, including retail, add-ons, new modalities, and international expansion
- Ensure clean, consistent data flows across systems including MBO, CRM, marketing platforms, NPS tools, and analytics environments
- Define and document system requirements and data architecture for new tools, vendors, and workflows
- Act as the connective layer across Digital, Finance, Strategy & Insights, and Operations for systems and data planning
- Improve speed and scalability of execution by ensuring systems are designed intentionally and work cohesively across teams
- Reduce fragmentation across tools and workflows by driving alignment and standardization in how systems are used
- Manage prioritization and execution of system and data-related initiatives across engineering and vendors
- Establish scalable processes for system governance, data integrity, and ongoing optimization
Requirements
- 8-10+ years of experience in business systems, data programs, or technical program management
- Strong understanding of system integrations, data pipelines, and SaaS ecosystems
- Experience working with platforms such as Mindbody or similar operational systems
- Proven ability to lead complex, cross-functional initiatives
- Highly organized with strong program management and execution skills
- Ability to translate business needs into system and technical requirements
Benefits
- Competitive starting salary, based on experience
- Bonus eligibility based on performance
- Monthly cell phone stipend
- 401k with employer match
- Health, dental, & vision insurance
- Flexible PTO
- Free drop in classes at [solidcore]
- And MORE
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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