Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
About the role
- Director of IT Business Operations driving financial discipline, vendor strategy, and operational excellence at Memorial Sloan Kettering Cancer Center. Ensuring robust IT financial management processes for technology verticals.
Responsibilities
- Lead operational planning and execution across assigned DigITs verticals, with a focus on enterprise technology and critical infrastructure delivery
- Oversee development and rollout of IT Financial Management (ITFM) processes, including budgeting, forecasting, cost transparency, and TCO management
- Partner with VP /SVP level leaders to translate technology needs into actionable business plans aligned with organizational priorities
- Drive vendor engagement strategy, enabling consistent evaluation, negotiation, and performance oversight across the IT portfolio
- Coordinate contract lifecycle activities to ensure compliance, risk mitigation, and value optimization for technology spend
- Provide oversight of operational reporting, including financial performance, variance management, and quarterly business review inputs
- Identify cost-optimization opportunities and lead measurable initiatives that increase efficiency and reduce operational waste
- Ensure tooling and digital enablement services are effectively implemented to support business operations and ITFM capabilities
- Lead, coach, and support team members, including full-time staff and contractors, to ensure consistent service delivery across verticals
Requirements
- 10+ years of experience in IT business operations, finance, or technology management roles
- Demonstrated experience supporting enterprise-scale technology verticals (Infrastructure experience strongly preferred)
- Proven ability to lead IT financial management processes, including budgeting, forecasting, and cost modeling
- Strong background in vendor management, sourcing coordination, and contract negotiation
- Proficiency with financial modeling, cost analysis, and technology investment evaluation
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development
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