Instructional Designer Senior at USAA, crafting learning initiatives to enhance employee performance and achieve strategic business goals. Collaborating with stakeholders to deliver effective training solutions.
Responsibilities
Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies.
Ensures alignment with L&D objectives, business strategy, and our USAA mission.
Collaborates with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals.
Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.
Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.
Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters.
Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions.
Serves as a mentor and coach to peers and team members for assigned area of responsibility.
Sets routines with software/service vendors to optimize third party tools for design.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools.
Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team.
Professional Development Associate role involving training across various banking functions at NBT Bank. Engaging in key operations while acquiring business knowledge through structured learning experiences.
Professional Development Associate handling various banking training roles through rotations. Engaging in customer service and core banking operations within NBT Bank.
Professional Development Associate at NBT Bank rotating through key functions performing essential duties in banking. Training in various departments while ensuring customer satisfaction and transaction accuracy.
Training Instructor at Gelato Borelli, focusing on franchise team training and operational excellence. Requires strong gastronomic knowledge and effective communication skills in a dynamic environment.
Student Assistant in Organizational Development at EEW Energy from Waste developing concepts, analyzing structures, and supporting workshops. Join a creative team with flexible hours and project diversity.
Analista de Desenvolvimento Organizacional Humano driving employee engagement and culture initiatives at Produttivo. Focused on onboarding, training, and organizational development.
Learning & Development Coordinator supporting the Trainee Academy at Menzies. Delivering training, managing queries, and enhancing learning experiences for future talent.
Claims Product Training Consultant at Santam designing and delivering targeted training for claims handlers in South Africa. Collaborating with experts to enhance service quality and customer satisfaction.
Training Manager coordinating training initiatives for accounting firms at Pennylane. Focused on product adoption and managing freelance consultants to improve customer satisfaction.