Training Manager developing and maintaining training programs for ground handling operations. Supporting continuous improvement and compliance while partnering with station leadership and evaluating training effectiveness.
About the role
- Training Instructor at Gelato Borelli, focusing on franchise team training and operational excellence. Requires strong gastronomic knowledge and effective communication skills in a dynamic environment.
Responsibilities
- Provide training to franchise unit staff members;
- Oversee the installation process of machinery and equipment at the franchise unit;
- Knowledge of food handling standards and procedures for gelato production;
- Knowledge of uniform standards and procedures;
- Ensure excellence in customer service and front-of-house/cashier operations;
- Organize and control store inventory;
- Generate and deliver training reports for store openings and refresher training sessions;
- Communicate critical service issues identified to the Operations team.
Requirements
- Strong communication and teaching/presentation skills;
- Experience in gastronomy/culinary environments;
- Dynamic, with leadership skills;
- Croanalysis;
- Full availability for working hours and travel;
- Preferred: degree or courses related to gastronomy/culinary arts.
Benefits
- National Unimed Health Plan
- Meal and food vouchers - iFood Benefits
- Mobility allowance
- Life insurance
- Birthday day off
- Carnival day off
- Day off on year-end eves
- Welhub/Gympass
- Avus - discounts on pharmacy purchases, medical consultations, telemedicine and exams
- Discount partnerships with universities and vocational training institutions
- Partnerships with language schools
- 50% reimbursement on purchases at Borelli stores
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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