Onsite Professional Development Associate

Posted 11 hours ago

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About the role

  • Professional Development Associate at NBT Bank rotating through key functions performing essential duties in banking. Training in various departments while ensuring customer satisfaction and transaction accuracy.

Responsibilities

  • Performs assigned duties, responsibilities, and studies throughout the bank as required through the training sequence.
  • Become familiar with the operations and procedures in each of the departments training is provided and temporary work assignments are assigned.
  • Incumbents must rotate sequentially throughout the company on a specified training sequence.
  • 90% Exposure perform essential functions of the Branch.
  • Teller Training, Teller: Ensures accurate and timely processing of routine and non-routine teller transactions.
  • Learns the branch products as to participate in the branch’s sales activities.
  • Exposure Perform essential functions of Call Center: Addresses resolves a wide range of customer inquiries.
  • Facilitates outbound sales service calls.
  • Exposure perform fundamental functions of Credit Administration: LDCC, Commercial Workout Special Assets, Credit Support Appraisal Leasing.
  • Spreading financial statements, reviewing loan and post-closing documents, preparation of asset quality reports, flood and appraisal support.
  • Exposure perform fundamental functions of Consumer Lending: Dealer Finance, Retail Collections, General Underwriting.
  • Support dealers, contact past due customers, data entry, support branches with respect to service and financing requests.
  • 5% Completed required training and education in the Principles of Banking and Leadership.
  • 5% Other Duties as assigned.

Requirements

  • Associate's degree in related field preferred in Business Administration, Operations or additional related degree
  • Established work experience in business or a customer service environment preferred (Internships, full or temporary employment)
  • Strong desire and willingness to learn the banking business by rotating through the key functions performing the required work
  • Strong communication, writing, and interpersonal skills.
  • Problem solving decision making skills.
  • Proficient in Microsoft Office products.
  • Ability to learn technical aspects of position.
  • Must have positive attitude and willingness to work in a team environment.
  • Travel less than 50% Driver's License required Reliable transportation required.

Benefits

  • Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
  • Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage : Ensuring your overall health and well-being.
  • Flexible Spending Accounts : For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits : Including hospital, accident, and critical illness coverage.
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance : Supporting your growing family.
  • Tuition Reimbursement : Invest in your education and career growth.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Pet Insurance : For all your furry friends.
  • Financial and Banking Services : Various banking services benefits and financial planning assistance.

Job title

Professional Development Associate

Job type

Experience level

JuniorMid level

Salary

$19 - $23 per hour

Degree requirement

Associate's Degree

Location requirements

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