Head of Customer Success leading a team in B2B customer success within cultural heritage SaaS. Focused on strategic customer outcomes and operational excellence, driving retention and satisfaction.
About the role
- Senior FCRM Testing Analyst executing independent testing of financial crime controls at TD Bank. Developing documentation and enhancing compliance with AML regulations while managing several projects.
Responsibilities
- Executes independent testing of FCRM controls/systems for assigned businesses and operational units
- Develops testing documentation and results reporting in-line with testing requirements
- Evaluates controls effectiveness and develops recommendations for enhancement
- Undertakes and completes a variety of projects and initiatives as part of the testing function
Requirements
- Undergraduate degree or equivalent work experience
- 5+ years experience
- A deep knowledge of Anti-Money Laundering (AML) processes
- Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
- Strong communication and written skills
- Ability to multi-task
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
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