Senior Delivery Manager overseeing high-impact digital transformation projects for public sector clients. Collaborating with multidisciplinary teams to ensure quality and client satisfaction in the United Kingdom.
Responsibilities
Lead high-performing agile teams to deliver complex digital products and services on time, within budget, and to a high standard.
Build strong, trusted client relationships, ensuring excellent communication and satisfaction throughout delivery.
Collaborate with clients and internal teams to design intelligent, achievable delivery plans that align with agile principles and best practice.
Proactively monitor delivery progress, risks, and issues, ensuring quality and performance standards are maintained.
Manage project artefacts including RAID logs, highlight reports, delivery plans, and budget/resource tracking documentation.
Lead and facilitate agile ceremonies and delivery governance activities (e.g. sprint reviews, stand-ups, retrospectives, and project boards).
Work collaboratively with client and partner Delivery Managers, contributing expert advice and assurance.
Coach, mentor, and support colleagues, promoting continuous learning and professional development.
Contribute to our delivery community by sharing insights, championing innovation, and supporting the adoption of new methods and tools.
Requirements
Proven experience leading the successful delivery of complex digital or software development projects using agile methodologies (Scrum/Kanban)
Experience working with multi-disciplinary teams in user-centred design and DevOps environments.
Strong delivery assurance, risk management, and progress tracking capabilities.
A solid technical understanding to work confidently with technical leads in identifying and managing requirements, dependencies, and issues.
Demonstrable commercial awareness and experience managing budgets, contracts, and Statements of Work in a consultancy or client-facing setting.
Excellent stakeholder management, communication, and interpersonal skills, with a collaborative and pragmatic approach.
Ability to balance multiple priorities and work effectively under pressure in a fast-paced environment.
A proactive mindset with a passion for continuous improvement and delivering measurable value.
Experience delivering services in line with the Government Digital Service (GDS) Service Standard.
Previous experience within a digital consultancy or transformation environment, ideally working with UK public sector clients.
Understanding of cloud technologies, modern software engineering practices, and DevOps principles.
Familiarity with agile delivery tools such as Jira, Confluence, Miro, or Azure DevOps.
Benefits
InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
Hybrid working*
Private Health Care Cover*
Generous life assurance cover*
Gym Membership*
Monthly office lunch
Onsite massage sessions
25 paid working days holiday per year plus bank holidays*
Sabbatical Leave Scheme*
Enhanced Maternity Leave and Pay*
Enhanced Paternity Leave and Pay*
Company Pension Contribution
Profit Share Scheme
Payment of professional subscriptions
Generous referral scheme with no limits on the number of referrals
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