Key Account Manager working within the Aeronautics Account Management team at Expleo in Toulouse. Responsible for executing annual account plans and ensuring contract profitability.
About the role
- Account Manager handling strategic client relationships and developing cybersecurity solutions. Engaging with clients to provide tailored services and ensuring project excellence in a hybrid setting.
Responsibilities
- Manage relationships with strategic clients, serving as the main point of contact for cybersecurity-related requests.
- Identify and develop new business opportunities within the existing client base and prospects.
- Conduct consultative meetings with decision-makers to understand needs and position appropriate solutions.
- Present the full portfolio of cybersecurity solutions and services in a strategic, tailored manner.
- Prepare commercial proposals focused on added value and technical-commercial alignment.
- Negotiate contracts and commercial terms with an emphasis on profitability and client retention.
- Manage the sales pipeline, update opportunity statuses, and produce revenue forecasts.
- Collaborate with pre-sales and delivery teams to ensure the technical feasibility of solutions.
- Monitor project delivery to ensure contracted services are executed with excellence.
- Track customer satisfaction metrics and propose continuous improvements to the services provided.
- Keep the CRM updated with relevant information about clients and opportunities.
- Perform market and competitor analyses to adjust approach strategies and differentiate offerings.
- Represent the company at events, trade shows, and meetings with partners and technology vendors.
- Strengthen relationships with cybersecurity solution vendors by participating in trainings and campaigns.
- Produce executive reports and result presentations for the board and related departments.
Requirements
- 2+ years of experience in similar roles within the Cybersecurity sector.
- Experience with CRM systems, preferably Salesforce.
- Certifications and/or courses in sales techniques.
- Sales certifications in cybersecurity (e.g., Check Point Sales Certificate).
- Experience preparing and presenting commercial and technical proposals.
- Intermediate to advanced conversational English.
Benefits
- Meal voucher (VR/VA): R$ 42.00 per day
- Health insurance
- Dental insurance
- Life insurance
- Childcare assistance
- Sesc
- Gympass (partner: SulAmérica)
- Investment in professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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