Senior Account Executive focusing on AI and Experience Orchestration portfolio at Genesys. Engaging with US Public Sector and BPO clients to drive innovative customer experiences.
Responsibilities
Partner with core account executives (AEs) and sales management on territory and account planning, pipeline generation, opportunity management, and forecasting to exceed overall and portfolio-specific sales targets
Ensure follow-through on plays and programs related to the Genesys AI portfolio in the field (sales campaigns, enablement programs/certifications, etc.)
Show up with subject matter expertise and presence to differentiate Genesys in opportunities and to model desired methods for AEs (upskilling)
Provide hands-on support with positioning, presentations, pricing, proposals, and other key work products related to the Genesys AI portfolio
Be the voice of the customer and the field with relevant cross-functional teams (marketing, product, professional services, etc.)
Requirements
8 + years of relevant professional experience in software sales
Proven experience and expertise in AI-powered customer experience
Demonstrated ability to lead through influence as well as direct authority, partnering with colleagues to drive outcomes collaboratively
Demonstrated ability to create effective territory and account strategies/plans
Working knowledge of enterprise sales methodologies such as MEDDPICC
Strong critical thinking and communication skills
Effective presentation skills (ability to serve as a compelling subject matter expert)
Ability to prioritize as well as manage multiple work streams at once (many in-flight opportunities across multiple sales teams)
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Job title
Senior Account Executive – AI, Digital & Orchestration
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