Hybrid Sales Support Specialist

at The Bluebird Group

• Job title: Sales Support Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Cincinnati, United States

About the role

• Sales Support Specialist coordinating promotional support and vendor management for Kroger. Engaging in administrative tasks and promotional planning in a remote capacity with office visits as needed.

Responsibilities

• Enter Trade Point contracts: Kroger Direct Warehouse & DSD: Submit in DemandTec
• Distributor Processing: Submit to distributors (KeHE, UNFI)
• Submit cost changes for DSD and Ocado warehouses via Trade Point
• Complete MAPS Forms for promotions (Mega Events, 5x Digital, GM Displays, etc.)
• Provide promotional support for Harris Teeter, including PDF submissions via HT Vendor Portal
• Plan and manage promotions using client proprietary systems
• Manage vendor setup and IMF processes across platforms (1WS Syndigo, Kroger VIP, Kroger API)
• Coordinate with CPG item setup teams and brand contact
• Ensure IMF submissions are on time and properly communicated to Kroger & Harris Teeter
• Support setup of new vendors and distributors (KeHE, UNFI, IWI, Americold, etc)
• Clear deductions and track promotional spending in client systems
• Assist with repayment support (Lavante, Claimtrax portal)
• Run monthly deduction/promotion reports via Lavante and automated BOTs
• Generate basic sales/inventory reports using 84.51° and HT data sources
• Reconcile purchase orders between Kroger and clients
• Deliver product samples to Kroger GO and PLM as needed
• Assist sales teams with administrative tasks (e.g., ordering lunch, hosting visiting clients)
• Ensure office remains well-stocked and organized
• Provide additional business support as needed to help grow the organization

Requirements

• 3–5+ years of administrative support experience in a Kroger-related environment (preferred)
• Associate degree in Business or related field (preferred)
• Strong ownership mentality and accountability
• Ability to work independently and collaboratively in a fast-paced environment
• Proactive, solutions-focused mindset with strong initiative
• Detail-oriented and deadline-driven
• Excellent interpersonal and communication skills
• Advanced customer service and problem-solving abilities
• Proficient in Microsoft Office Suite, especially: Excel and Outlook (required)
• PowerPoint (preferred)

Benefits

• Parking/Commuting Stipend (for those working in our Minneapolis office)
• Cell Phone Plan or Reimbursement
• Medical
• Dental
• Vision
• HSA (with employer match)
• Short Term and Long-Term Disability
• Life Insurance
• 401(k) (with employer match)