Hybrid Residential Sales Consultant

at Pella Windows & Doors of North Carolina and Southwest Virginia

• Job title: Residential Sales Consultant
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toledo, United States

About the role

• Residential Sales Consultant at Pella Corporation selling windows and doors directly to homeowners. In-home sales focus with uncapped commission and hybrid work environment.

Responsibilities

• Achieving individual sales and customer satisfaction goals and objectives.
• Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
• Striving to close the sale during all customer interactions.
• Ensuring quotes and orders are accurate following company sales process.
• Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
• Be available for customer appointments during evenings and weekends, in addition to weekday hours.
• Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Conducting after-sales follow-up with customers and developing lead and referral generation.
• Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
• Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.

Requirements

• Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.
• Individual’s motor vehicle record must also comply with company requirements.
• Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
• Ability to read and analyze documents related to contracts and work documents.
• Ability to write reports and business correspondence.
• Ability to verbally present information and respond to questions from customers, managers, and the general public.
• Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
• Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Benefits

• Salary and uncapped commission
• Mileage reimbursement
• Hybrid work environment that includes your home office & appointments in the customer’s home
• Full benefits package which includes medical, dental, and vision
• Health savings and flex spending accounts
• Company paid life insurance
• Company paid short/long term disability insurance
• 401k with company match
• In-depth training program that includes virtual & hands on learning
• Quality engineered product solutions that are unmatched in the window and door industry
• Smartphone, tablet, laptop computer, and product samples provided
• Solid reputation of the Pella Brand
• Exciting, nationwide career growth opportunities