Real estate management professional in customer service role at a company with 20,000 properties in Germany. Responsible for tenant support, data management, and interdepartmental collaboration.
Responsibilities
First point of contact for tenants and prospective tenants on all matters related to leasing and contract terms — via telephone and at the on-site service center
Documenting and maintaining tenant data in the system
Collaborating with other departments to respond to inquiries
Receiving telephone inquiries and forwarding them to the appropriate contact within the company
Preparing meeting rooms
Requirements
Successfully completed vocational training as a Real Estate Clerk / Property Management Specialist (m/f/d)
Good knowledge of MS Office and WODIS
Professional experience in customer service is an advantage
Strong communication skills and customer orientation
Patience and empathy
Friendly and helpful demeanor
Benefits
A permanent position with challenging and varied responsibilities
A diverse range of tasks in a pleasant working environment
Attractive compensation with holiday and Christmas bonuses and a competitive company pension scheme
Employer-funded supplementary health insurance with an annual health budget of €900 and additional versatile benefits
Good work–life balance through flexible working hours, the option to work remotely, and Early Friday Finish
Individual training programs to develop your personal skills
On-site company fitness center, sauna, and swimming pool in the office building
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