Program Manager leading complex implementations of diagnostic solutions in the EMEA region. Establishing structured project management approaches within the Professional Services team.
Responsibilities
Lead the flawless implementation and installation of complex automated diagnostic solutions at customer sites
Guarantee the smooth standardization, implementation, and instruction of project and program management methods within the Project Management Excellence Framework (PMEF)
Lead project/program from launch to successful completion, ensuring a smooth handover to the Lifecycle Management team
Plan and schedule activities and resource requests, managing day-to-day execution per established standards and processes
Align and manage all cross-functional activities to deliver solutions on time and within budget
Coordinate preparations and arrangements prior to installation, aligning technical requirements, IT connectivity, and network setup
Lead a cross-functional team of subject matter experts from various domains
Support communication for all project-related activities with internal and external collaborators
Develop and enforce guidelines and norms for program and project management
Requirements
Project management certification such as PRINCE2 practitioner, PMI-PMP, or IPMA level C or D or equivalent experience
Master’s degree or equivalent experience in a technical or scientific field
Minimum of 8 years' experience in project management, with a customer-facing role and preferably in a people-management role
Proficiency in English and French
Readiness and capacity to journey within the EMEA region (up to 25-50%)
Experience in the regulated environment of the medical device or pharmaceutical industry, or knowledge of IT systems and microbiological laboratory processes
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