Employee Experience Program Manager designing memorable programs and rituals at Harvey. Owning employee recognition and engagement initiatives within the company culture.
About the role
- Associate Program Manager coordinating customer-facing programs within ACI's project management methodology. Supporting delivery of programs focused on Disaster Recovery, Compliance, Risk, and Governance aspects.
Responsibilities
- Organizes and coordinates customer-facing or internal programs in alignment with ACI’s project management methodology
- Supports the successful delivery of programs related to Disaster Recovery, Compliance, Risk, or Governance
- Assists in managing program scope to ensure deliverables align with approved charters and stakeholder expectations
- Participates in program execution while monitoring progress, milestones, and dependencies
- Coordinates cross-functional activities to ensure programs are delivered on time, within scope, and within budget
- Supports planning and direction of schedules, resources, and budgets/spend
- Identifies, tracks, and supports resolution of program-level risks and issues (technical and non-technical)
- Escalates risks and issues appropriately and supports mitigation planning
- Partners with internal teams and customers to build strong, collaborative program teams
- Prepares and maintains program-level dashboards, including status reports, risk dashboards, and Gantt charts
- Ensures stakeholders and management are informed of program progress, risks, and key decisions
Requirements
- Bachelor’s degree or equivalent relevant work experience
- 4–6 years of project management experience, with some exposure to managing or supporting programs
- Understanding of project and program management methodologies
- Ability to work effectively in a matrixed environment with teams across multiple disciplines
- Strong written and verbal communication skills
- Proficiency with MS Project and program reporting tools
- PMI certification (or actively working toward certification) or approved equivalent
- Experience supporting governance, compliance, risk, or disaster recovery initiatives
Benefits
- Opportunities for growth
- Career development
- Competitive compensation and benefits package
- Innovative and collaborative work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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