Responsible for collections of third party and private pay receivables for Memorial Hermann, mentoring less experienced staff and ensuring adherence to policies and procedures.
Responsibilities
Position is responsible for the timely collection of third party and private pay receivables
Reviews incoming correspondence and takes appropriate action
Responds promptly to inquiries
Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
Updates account information accordingly
Documents communications accurately and completely
Serves as a mentor and resource for less experienced staff
Requirements
Prefer three (3) years hospital business office or medical related experience
Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
Ability to multi-task in a fast paced, high volume environment
Proficient in Microsoft office with emphasis on Excel, 10-key and math
High School Diploma or GED, preferred
Benefits
Supports department-based goals which contribute to the success of the organization
Professional growth and development by meeting requirements for mandatory/continuing education, skills competency
Adheres to all Memorial Hermann policies, procedures, and standards including time management, supply management, productivity and quality of service
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