Operations Technician maintaining equipment and supporting pipeline operations at Williams for clean energy. Responsible for data analysis and collaboration to resolve technical problems.
About the role
- Gerente de Operações e Infraestrutura Digital para o Grupo JCA, focando em estratégia, segurança e performance. Gestão de infraestrutura digital e equipes de alta performance em um ambiente de Cloud.
Responsibilities
- Operations Leadership and Strategy: Define and execute the Operations and Digital Infrastructure strategy aligned with the group's business objectives.
- Infrastructure Management (Cloud/On-Premise): Manage and optimize digital infrastructure with a focus on Cloud Computing environments (AWS, Azure or GCP), ensuring scalability, resilience and cost-efficiency.
- Availability and Performance (SRE/DevOps): Implement SRE (Site Reliability Engineering) and DevOps practices, proactively monitoring the performance and availability of critical systems.
- IT Governance: Establish and enforce policies and standards for change management (deployments), environment configuration and governance of transactional information and data.
- Information Security: Ensure the security of digital platforms and customer data, in coordination with security and compliance teams.
- Incident and Crisis Management: Lead the response to high-severity incidents, defining recovery plans and post-incident communication.
- Cost Optimization: Track and control infrastructure and digital service costs, continuously seeking optimizations and cost-efficiency.
- Team and Vendor Management: Lead and develop the Operations and Infrastructure team, and manage relationships and performance of key technology vendors.
Requirements
- Proven experience in leadership roles in Operations and Digital Infrastructure, preferably at companies with high transactional volume or e-commerce.
- Advanced knowledge and hands-on experience with Cloud Computing architectures (AWS, Azure or GCP).
- Strong command of DevOps and SRE practices, including CI/CD automation, advanced monitoring (Prometheus, Grafana, Datadog or similar) and log management.
- Experience with microservices architecture and highly available distributed systems.
- Ability to manage high-performance teams, fostering a culture of operational excellence and continuous improvement.
- Familiarity with security and data protection regulations, and IT Governance frameworks (e.g., ITIL, COBIT).
- **Differentials**
- Experience with e-commerce, transportation or travel sectors.
- Relevant cloud certifications (AWS Solutions Architect, Azure Administrator, etc.) or certifications in practices (ITIL, SRE).
Benefits
- Meal or Food Allowance: No employee contribution
- Grocery voucher (loaded onto benefit card)
- Home office allowance
- Totalpass
- Commuting allowance (Vale Transporte): 6% payroll deduction
- Health plan: with copayment
- Dental plan: with copayment
- Life insurance
- Birthday day off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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