Hybrid Office Coordinator – Hospital Operations

Posted 19 hours ago

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About the role

  • Office Coordinator supporting clinical teams at Memorial Sloan Kettering Cancer Center. Ensuring efficient clinic operations and a positive patient experience in a hybrid role.

Responsibilities

  • Serve as the main administrative support for practice providers in the department
  • Answer assigned phone lines promptly and professionally, directing calls appropriately and prioritizing effectively
  • Organize and maintain shared communication software tools for the clinical teams, ensuring timely responses and clear communication
  • Coordinate appointments, tests, consultations, treatments, and surgeries according to medical urgency, providing clear instructions to patients
  • Prepare various documents, including memos, correspondence, reports, and presentations, adhering to mandated formats and readability standards
  • Manage authorizations and reimbursements for physician travel and meetings, maintaining licensures and memberships for attending physicians

Requirements

  • Experience in customer service/patient service is strongly preferred
  • Strong communication skills and ability to work in a rapid, high-stakes environment
  • Inclusive collaboration skills to work effectively within a multidisciplinary team
  • Experience working in EPIC is a plus

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development

Job title

Office Coordinator – Hospital Operations

Job type

Experience level

Mid levelSenior

Salary

$24 - $35 per hour

Degree requirement

High School Diploma

Location requirements

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