IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Commercial Loan Closer Team Lead managing C&I and Real Estate Secured loans closing process, collaborating with loan teams and ensuring compliance with banking regulations.
Responsibilities
- Review approved credit request to identify required pre-close conditions and due diligence requirements
- Order and/or review required due diligence requirements including, but not limited to, the following: Title Commitments / Title Searches, UCC searches, Flood determinations, Proof of adequate and acceptable insurance, Surveys, Entity documents, Evaluation or real estate appraisal, Environmental Questionnaire or Assessment, Good Standing Certificates, Beneficial Ownership
- Monitor and confirm receipt of all due diligence items and review to confirm loans documents can be created accurately and the Bank’s lien can be perfected.
- Responsible for due diligence and closing activities on commercial loans and ensuring tasks are executed in compliance with Bank policy, regulatory law, interbank Service Level Agreements and investor guidelines when applicable.
- Submit loan to internal Doc Prep team to request preparation of loan closing documentation.
- Engage approved attorney, representing the bank, to prepare loan closing document and/or close loan when applicable.
- Coordinate effort to establish a closing date and time with all parties concerned including attorneys, title companies, customer, CRM, and LOA.
- Review draft closing documents and closing / settlement statement for accuracy and confirm agreement with loan approval.
- Facilitate corrections as needed.
- Ensure all due diligence information is properly documented
- Provide “Clear to Close” upon confirmation that all approval conditions and due diligence requirements have been satisfied.
- Takes appropriate action to resolve deficiencies and escalate when necessary.
- Review executed documents for accurate and complete signatures and forward to Loan Servicing for booking
- Confirm all supporting documentation related to the deal is loaded to CreditLens and /or submitted for imaging to Director
- Assist with initial loan disbursement that occurs at time of closing; acting as second required signature
- Coach, mentor and perform disciplinary action as required for direct reports.
- Proactively identify problems, opportunities, and operational changes that require communication and coordinate with other CLCTL and Commercial Loan Closing Manager as needed
- Continually monitor performance and effectiveness of team in alignment with departmental goals
- Adhere to Corporate and Loan Operations policies and procedures as prescribed.
- Exemplify behaviors in alignment with the bank’s vision, mission, and culture; exhibit professionalism at all times.
- Provide world-class service to internal and external clients with a sense of urgency and positive attitude.
Requirements
- 7+ years of experience in the financial services industry, commercial loan experience preferred
- Prior management experience preferred
- Excellent interpersonal, verbal, and written communication skills
- Experience with MS Office Suite, including Outlook, Word, Excel, and SharePoint
- Working knowledge of federal and state banking regulations
- Excellent customer service skills
- Attention to detail
- Strong problem solving and critical thinking skills without direct guidance
- Demonstrate strong organization and time management skills and the ability to balance competing priorities to meet multiple deadlines.
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