Responsible for supervising staff and processes related to ownership document transfers in Title Operations. Engaging with external contacts and ensuring compliance with policies and procedures.
About the role
- Principal Associate leading access and enablement for Capital One’s Social Operations program. Driving operational aspects of social media campaigns and fostering collaboration across teams.
Responsibilities
- Serve as the central administrator for all social media management platforms, accounts, and associated tools, overseeing daily operations and ensuring internal teams have the necessary access and training.
- Establish, enforce, and maintain a robust social media governance framework, including comprehensive best practices, brand standards, and crisis management across all active platforms.
- Safeguard the brand by ensuring strict adherence to security protocols and data privacy compliance across all active social media channels.
- Drive strategic projects focused on optimizing the social landscape through the implementation of technology, AI, and automation solutions.
- Serve as a key internal consultant by providing dedicated support and strategic guidance to the performance marketing, media, and advertising teams for all paid social media initiatives.
- Partner with strategists, engagement, and insights teams to facilitate collaboration on campaign execution, community management, reporting, and analytics.
- Cultivate and maintain strong working relationships with third-party vendors and agencies responsible for social media management, tools, and services.
- Contribute to a positive and collaborative team environment while working with internal business partners to understand their needs and right-size solutions.
Requirements
- Bachelor’s Degree or Military experience
- At least 3 years of social media marketing experience, including proficiency with social media tools (such as Meta Business Suite, Business Managers and Sprinklr)
- At least 2 years of relationship management in a digital agencies or as a contractor
- At least 2 years of social media paid marketing and reporting experience
- 4+ years of social or digital marketing experience
- 4+ years experience managing complex processes across multiple stakeholder groups and implementing process improvements
- 4+ years of experience in social media or marketing operations
- 4 + years of experience in financial services, or other highly regulated industry
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Intern supporting Infrastructure Management Team with cloud technologies. Gaining hands - on experience alongside engineers in identity services and infrastructure support tasks.
Commercial Operations Cyprus Coordinator at Public Group, coordinating between commercial teams and driving operational excellence for retail.
Operations Coordinator supporting client projects, coordinating requirements and monitoring execution. Create documentation and communicate with internal teams for project success.
Power BI Developer responsible for developing and maintaining data dashboards. Focus on client communication, data integrity, and high - quality analytics solutions using Power BI and SQL.
IT Operations Specialist managing Cloudflare and SendGrid for domain security and email delivery. Handling technical issues and ensuring seamless operation across platforms within a hybrid work environment.
Operations Manager overseeing multiple restaurant branches in Al Khobar, Saudi Arabia. Focused on ensuring service quality, operational efficiency, and compliance with standards.
Operations Manager leading the US Operations team for Arta's financial services. Managing operational processes to enhance the end - to - end user journey and ensure compliance with regulatory requirements.
Operations Analyst responsible for identifying fraudulent behaviors and protecting data cloud integrity at Dun & Bradstreet. Collaborating with teams to analyze business malfeasance and high - risk patterns.
Senior Associate at PwC providing consulting for business applications and optimizing operational efficiency. Collaborating with teams to implement software solutions based on client needs.