Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- Account Manager overseeing client relationships and ensuring high-quality service delivery. Building strong ties with clients to foster satisfaction and identify growth opportunities.
Responsibilities
- Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
- Understand client needs and objectives to offer tailored solutions and ensure client satisfaction.
- Manage the day-to-day communication, project updates, and issue resolution with clients.
- Coordinate internally with cross-functional teams (sales, marketing, operations, finance, etc.) to deliver successful outcomes.
- Monitor account performance, prepare regular reports, and provide insights or recommendations for improvement.
- Identify and pursue opportunities to grow existing accounts through upselling or cross-selling.
- Support the negotiation and renewal of contracts and agreements in alignment with company objectives.
- Stay updated on industry trends, competitors, and market conditions to provide strategic input.
- Ensure all client deliverables are completed on time, within scope, and aligned with quality standards.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3–5 years of experience in account management, client servicing, or a related role (experience in [industry] is a plus).
- Proven ability to manage multiple accounts and meet performance targets.
- Strong communication, negotiation, and presentation skills.
- Excellent organizational and time management abilities.
- Problem-solving mindset with a focus on customer satisfaction and retention.
- Proficiency in CRM software and MS Office (especially Excel and PowerPoint).
- Team player with a positive attitude and the ability to work cross-functionally.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager driving growth within Strategic Accounts for Datasite. Engaging with clients to enhance partnerships and achieve revenue targets while leveraging market knowledge.
Relationship Manager responsible for customer satisfaction and driving ROI for Grata's platform. Engage with clients and ensure high retention rates through effective management.
Account Manager leading growth initiatives within strategic accounts at Grata. Driving relationship building and sales for consulting services with investment firms and banks.
Account Representative I responsible for expanding business relationships with medium - sized accounts. Focused on customer satisfaction while developing new leads in the industrial sector.
Account Manager responsible for enterprise sales in IoT sector, expanding existing clients and developing new business opportunities in Japan.
Associate Territory Manager supporting sales team in achieving territory sales goals for Davol’s medical device portfolio. Responsible for customer engagement, product knowledge and administrative assistance.
Business Development Account Manager handling client relationships for data analytics and research at Euromonitor. Focused on renewing contracts and driving revenue growth in Western Europe.
Key Account Manager responsible for client relationship management, project onboarding, and sales opportunities in logistics software. Focus on sustainable solutions and process improvements.
Account Manager managing key client relationships and driving growth strategies at Fanatics Commerce. Focused on creating partnerships and executing integrated marketplace plans for sports merchandise.