Manager leading customer engagement strategies for utility operations. Supervising teams and managing client service accounts for top-quality deliverables.
Responsibilities
Lead customer engagement and related strategy for utility operations
Supervise, develop, and coach teams to deliver top-quality outcomes
Manage client service accounts and engagement workstreams
Foster an environment of continuous improvement and innovation
Requirements
Bachelor's Degree
7 years of experience of direct consulting success, selling and/or delivering Customer based programs or utility operations
Advanced project management and facilitation skills
Proficiency in leveraging social media and technology trends
Significant knowledge of utility industry customer engagement
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