Drive consultative sales for corporate training by identifying client needs and managing the sales process. Collaborate with Marketing, Customer Success, and Product to deliver a strong customer experience and meet revenue targets.
About the role
- Manager, Inside Sales responsible for leading an inside sales team and maximizing customer satisfaction. Ensuring efficient service and profitability through report analysis and sales operations.
Responsibilities
- Overseeing the day-to-day operations of an inside sales team
- Provide high level customer service while maximizing sales and gross profit
- Ensure customers receive prompt and efficient service
- Maintain profitability through report analysis and trend identification
- Research and prepare sales orders and quotes for customers
- Assists associates in resolving problems associated with customer service
- Follows-up with customers to ensure satisfaction
Requirements
- Proven experience leading an inside sales team in a B2B environment
- Skilled in coaching and developing sales representatives to drive engagement
- Proficiency in analyzing sales reports and identifying trends
- Experience with CRM systems and sales enablement tools
- Ability to resolve complex customer issues
- Excellent communication and interpersonal skills
- Comfortable working in a fast-paced, metrics-driven environment
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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