LCL Operations Agent managing end-to-end import and export operations for Maersk in Czechia and Croatia. Handling customer queries and maintaining relationships with vendors and offices.
Responsibilities
Supervise the LCL process end-to-end.
Manage the LCL import and export operations, from booking to the delivery, in compliance with all company procedures.
Supervise the carrier booking transactions and follows the billing.
Maintains relationships with Maersk offices at destination/origin, customers, and vendors.
Offers assistance in the resolution of customers queries and issues, in Croatian or Slovenian and English.
Data processing and reports.
Requirements
Experience in managing import/export operations is a plus.
Good English command and one between Czech and Croatian at mothertoungue level.
Good communication skills.
Detail orientation and hands-on approach.
Issue resolution abilities, open to learning and accountable.
Good knowledge of MS Office.
Benefits
flexible working arrangements, such as hybrid working up to 60%
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