Division Operations Support role providing administrative support and training to sales roles at Motion Industries. Requires strong Microsoft Office skills and 5+ years of experience in related positions.
About the role
- Process Manager optimizing operations in Partner & Payments for a healthcare startup. Collaborating cross-functionally to improve processes and ensure efficient handling of reimbursement applications.
Responsibilities
- Analyze existing workflows related to requests for cost coverage and reimbursements
- Identify inefficiencies and sources of error and develop process optimizations
- Document and standardize processes (e.g., workflows, guidelines)
- Participate in strategic projects to improve collaboration with care insurance funds
- Handle operational requests for cost coverage, including review, follow-up and documentation
- Work closely with B2C Sales, Customer Success and other teams to efficiently resolve customer issues
Requirements
- At least 2 years of professional experience in process management/operations/back office; ideally with operational case handling or alternatively with an insurance background (e.g., private health or supplementary insurance)
- Strong process understanding with excellent analytical skills and confident use of Excel / Google Sheets
- Hands-on, reliable, detail-oriented
- Proactive, clear communication with internal and external stakeholders in a startup environment
- Fluent German (C2) and English at B2 level
- Experience collaborating with statutory long-term care or health insurance funds (desirable)
- Experience or affinity for automation, AI or no-/low-code tools (desirable)
Benefits
- Urban Sports Club membership for your fitness
- Family & Friends coupon for the Patronus watch
- Up to 30 vacation days (starting with 26 days in the first year and 28 days in the second year)
- Annual learning & development budget for individual learning and growth
- Clearly structured career framework for your professional development
- 360-degree feedback conversations (2x / year) for your professional and personal development
- Exclusive corporate benefits with great offers
- Discounts at restaurants near the office
- Choice of hardware (MacBook or Lenovo)
- Modern office in vibrant Friedrichshain
- Job ticket for a stress-free daily commute
- 2 days per week working from home (home office)
- Subsidized bike leasing via Mein Dienstrad
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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