Account Manager managing commercial landscaping accounts for Level Green Landscaping. Focused on client relationships, account retention, and service excellence.
Responsibilities
Serve as the primary point of contact for clients, building and maintaining long-lasting relationships while exceeding client expectations with exceptional service.
Manage and grow a portfolio of landscape maintenance accounts
Collaborate with operations teams to ensure high-quality service delivery
Proactively propose and present site enhancements to meet and exceed the branch’s financial objectives.
Communicate proactively with decision-makers and influencers both internally and externally, reflecting our commitment to integrity and transparency.
Perform site walkthroughs with clients to ensure that quality and service expectations are consistently met and exceeded.
Facilitate the resolution of client concerns to ensure contract renewal and retention of existing customers, upholding our core value of doing the right thing in every interaction.
Collaborate with the Business Development Team to identify additional opportunities within existing client accounts and assist with accurate estimates for new projects.
Manage client communications during winter weather events and assist with on-site snow removal operations as part of our comprehensive snow &ice management services.
Requirements
At least two (2) years of experience in landscaping and/or grounds maintenance.
Authorization to work in the United States and a valid US government state-issued Driver's License.
At least 21 years of age and the ability to work on Saturdays and in inclement weather.
A valid driver's license with a satisfactory driving record.
Minimum of two (2) years of sales experience, preferably in an industry working closely with Property Managers or Commercial Real Estate Development/Management.
Extensive face-to-face selling experience at the mid to senior levels.
Above-average proficiency with computer operational skills and CRM systems.
Articulate in both written and verbal communication.
Ability to manage time and workload effectively and autonomously
Benefits
Competitive Base Salary: $65,000-$90,000+ annually (based on experience) plus commission on enhancement sales.
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