Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Managing a team of Account Managers focused on customer retention and account expansion in a hybrid work environment. Contributing to a supportive HR ecosystem with innovative financial solutions.
Responsibilities
- Lead and manage a team of Account Managers;
- The team is responsible for managing and developing a portfolio of clients, focusing on account retention and expansion (farming);
- Identify and diagnose opportunities within existing clients, map needs and create value propositions;
- Build relationships with decision-makers through executive-level communication and a consultative approach;
- Manage stakeholders, adhering to internal and client processes and workflows;
- Navigate across products and services to structure value propositions aligned with client needs;
- Lead negotiations and manage delivery expectations and targets;
- Organize and prioritize time and tasks in a dynamic, cross-functional environment;
- Maintain a sense of urgency and high-quality customer service;
Requirements
- Strong people management skills;
- Experience with KPI strategy and team management;
- Technical knowledge in consultative selling, customer retention, and account development (farming);
- Experience in account management and corporate (B2B) client relationships;
- Analytical ability to identify business opportunities;
- Strong communication skills and ability to build long-term relationships;
- Availability to work in a hybrid model (São Paulo, SP);
- Familiarity with CRM systems (HubSpot is a plus).
Benefits
- Flash Card (the beloved pink card) with flexible benefits: meal, grocery, mobility, health, education, culture, and wellness
- Health insurance
- Life insurance
- Extended maternity and paternity leave + childcare assistance
- Birthday day off 🎂
- Flexible hybrid work model + home office allowance + in-office experiences
- Exclusive partner discounts via the Flash app
- TotalPass
- Pet care plan with Guapeco
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager with 5 years experience in HR market, developing client relationships and identifying growth opportunities. Leading contract negotiations and performance reporting in a hybrid work environment.
Senior Publisher Ops Manager overseeing publisher partnerships, optimizing revenue and driving growth on Nexxen’s SSP. Managing account lifecycle and collaborating cross - functionally for client success.
Senior Projektmanager managing three client accounts in Köln for an effective marketing agency. Leading projects with a focus on structured execution and quality assurance in a fast - paced environment.
Account management professional at Uncountable focusing on customer relations and strategic partnerships across large organizations. Responsible for driving renewals, expansion, and advocacy in a fast - paced startup environment.
Junior Public Relations Manager at Kruger Media GmbH focusing on creative storytelling and PR campaigns for various clients. Engage with journalists and enhance brand reputation through strategic communication.
Strategic Account Manager driving Go To Market strategy for Cardiologs in EMEA+ & NAM markets. Building relationships with Strategic Accounts and supporting Philips' sales team in healthcare solutions.
Intern assisting high - profile creators in account management at Jellysmack. Support creators and enhance satisfaction while collaborating with Account Managers.
Join Jellysmack's Account Management team helping creators succeed across social platforms. Drive strategic partnerships, outreach, and business growth with creators.
Account Manager maintaining client relationships and executing strategic initiatives at TalentNeuron. Collaborating with HR executives to drive customer satisfaction and business growth.