Health Plan Operations Analyst reviews and analyzes existing market operation processes for TrueCare, improving efficiency and effectiveness in the healthcare industry. Collaborates on strategic plans and operational goals.
Responsibilities
Reviews and analyzes the effectiveness and efficiency of existing market operation processes and systems
Participates in development of solutions to improve or further leverage these functions
Assists with project and contract management as needed
Collects and analyzes data in support of business case creation and realization
Contributes to ensuring operational effectiveness by assisting in the development of strategic plans for market operations, including business, financial, and operational goals and objectives
Assists in the review of reports and data for pattern identification, special cause variation identification, trend analysis, or other techniques; prepares and delivers summaries, recommendations, or alternatives of the analyzed information
Develops, documents and performs testing and validation as needed
Works with peers to achieve cross-functional capability with project execution and subject matter expertise
Participates in the discussions of challenging the standard thinking with new ideas, approaches, and solutions which focus on process improvement and growth
Requirements
Bachelor’s degree in Engineering, Business, Finance, Economics or related field or equivalent years of relevant work experience is required
Minimum of one (1) year of analytical experience is required
A minimum of three (3) years of health care operations or project management experience is preferred
Advanced proficiency in Microsoft Office Suite to include Word, Excel, Access and PowerPoint
Familiar with a variety of analysis concepts, practices and procedures
Commercial Operations Senior Analyst supporting contract creation and documentation at PwC. Collaborating with Sales and Legal teams and developing Power BI dashboards for reporting.
Intern role within Form Bio focusing on product strategy and scientific operations. Conducting market research and supporting cross - functional teams in genetic medicine context.
Digital Customer Specialist supporting Electric Vehicle owners through Electroverse. Providing customer care, technical support, and staying updated with product features.
Senior Business Advisor in Operational Excellence focusing on process improvement and efficiency in Claims. Collaborating with global teams to enhance customer service and deliver innovative solutions.
Operations Coordinator responsible for production and fulfillment tasks at Inizio Engage. Executes various operational duties including program material generation and project management.
Senior Supervisor overseeing the creation and maintenance of electric distribution System Operations Procedures. Managing team members in CT, MA, and NH for effective operations.
Data Center Operations Specialist managing infrastructure support for 24x7 data center operations. Overseeing incidents and maintenance while ensuring ITIL compliance and safety standards.
Senior Director overseeing HP’s global sustainability efforts across climate and carbon management. Leading teams in sustainability reporting, supplier engagement, and climate risk assessment.
Gaming Operations Associate supporting game releases and troubleshooting issues at DraftKings. Collaborating with internal teams to enhance customer gaming experiences in a fast - paced environment.
Healthcare Operations Manager at DaVita overseeing clinic operations and patient care. Lead team efforts for quality improvement and financial management in a supportive environment.