Sales Coordinator at Emerson managing event schedules and logistics for Sales and Field Marketing teams. Driving customer engagement and business growth with organizational skills and attention to detail.
About the role
- Global Claims Transformation Program Director leading global claims transformation initiatives for QBE insurance. Collaborating across regions to improve customer satisfaction and operational efficiency.
Responsibilities
- Lead the Global Claims Transformation Program to achieve all milestones and objectives, fostering a culture of customer excellence and continuous improvement
- Work with the divisional Claim leaders to gain an understanding of the divisional businesses and their respective needs and goals in the Global Claims Transformation Program
- Oversee solution architecture for a consistent approach, emphasising scalability and alignment with enterprise standards
- Collaborate with executive sponsors, business leaders, IT, and operational teams to enable desired capabilities and maintain consistent stakeholder engagement
- Champion innovation, process simplification, automation and AI opportunities to uplift operational performance
- Track and report on key performance indicators to ensure benefits realisation
- Drive strategic projects and engage with stakeholders to deliver transformational change aligned with QBE’s business priorities
- Operate within a matrixed environment and supported by dedicated delivery teams including existing Global claims resources
Requirements
- Exceptional skillset in building and sustaining strong, collaborative relationships with executive sponsors, business leaders, IT professionals
- Adept at navigating complex, matrixed environments, effectively managing competing priorities, and communicating program progress and benefits to diverse audiences
- Experienced in working in a technology driven environment
- Ideally worked across multiple regions and regulatory jurisdictions
- Demonstrated ability to deliver robust business cases and tangible process improvements, with a focus on AI enabled outcomes for customers, business, and compliance
- General Insurance claims experience will be highly regarded but is not essential
Benefits
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Life Leave, supporting the life events we all experience, leaving your annual leave for rest
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- Voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- A range of discounts on insurance products, car hire, hotels, goods and services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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