Community Operations Specialist managing community engagement and user interaction for AI company in Japan. Collaborating with global teams to enhance user experience.
About the role
- Core member of Valerie Health responsible for scaling business and driving operational efficiencies through strategic projects and analysis.
Responsibilities
- Own Strategic Projects: Scope, structure, and execute cross-functional initiatives to improve efficiency, quality, and scalability.
- Analyze, Model & Report: Build financial, operational, and workforce models, design dashboards to track KPIs, and generate insights to guide decisions.
- Drive Product Improvement: Translate on-the-ground insights into product requirements; operationalize new features and workflows.
- Market & Competitive Intelligence: Conduct research to inform go-to-market, expansion, and product strategy.
Requirements
- 4+ years of experience in high-growth environments or ambiguity-heavy roles (e.g. startups, consulting, VC/PE/IB)
- End-to-end ownership with a track record of expansively owning and driving key business outcomes on high-performing teams
- Strong analytical toolkit: advanced SQL and spreadsheet skills (data cleaning, analysis, and modeling)
Benefits
- Be a founding operator with meaningful ownership in an AI-native, high-growth startup
- Competitive salary, equity and benefits including medical, dental, vision, 401(k) and PTO
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