Onsite Application Support Lead, Trading IT Ops

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About the role

  • Application Support Lead at LyondellBasell overseeing trading platforms and supporting integration workflows. Collaborating with trading and tech teams to enhance platform reliability and performance.

Responsibilities

  • Serve as the primary application support lead for all trading systems, data and integration workflows.
  • Provide end to end ownership of trading application incidents, from initial triage through resolution and root cause analysis.
  • Support and maintain ETRM/CTRM platforms, pricing services, market data integrations, reporting systems, integration platform and custom trading applications.
  • Monitor application performance and proactively identify issues such as latency, interface failures, integration breaks, or data quality discrepancies to minimize business disruption.
  • Administer and monitor critical integration and workflow tools such as Azure Integration Services, AppDynamics, job schedulers, and API gateways.
  • Collaborate closely with trading organization to identify and resolve system discrepancies.
  • Oversee system upgrades, deployments, and maintenance to ensure their proper function and performance.
  • Partner with IT Business Interface team to understand business requirements and deliver configuration changes/updates.
  • Create and maintain thorough documentation, including operations manuals and user guides.
  • Drive continuous improvement initiatives to enhance system resilience, automation, observability, and user experience.

Requirements

  • Strong understanding of trading workflows from front-office deal creation through mid-office risk and back-office settlement.
  • Proficiency with: SQL and database troubleshooting
  • Data, Integration and middleware technologies (Azure, App Dynamics, Snowflake, PowerBI, API, etc.)
  • Log analysis and application observability tools
  • Demonstrated ability to troubleshoot quickly and accurately in high-pressure, time-critical environments.
  • Strong communication and relationship-building skills, with the ability to work directly and effectively with traders and senior business leaders.
  • Proven experience in a fast-paced trading environment with incident management, root cause analysis, and change control processes.
  • Familiarity with cybersecurity best practices, data governance, and SOX controls in trading environments.
  • Bachelor’s degree in Information Systems, Engineering, Business, Finance, or a related field or 3+ years of relevant trading application support experience for a trading organization.
  • ITIL, Cloud certification (Azure/AWS), or other relevant technical credentials are a plus.

Benefits

  • Workplace Flexibility: The Company’s Global Remote Work Policy allows eligible employees to request to work remotely up to two full days per standard work week at an approved location other than the designated worksite or office, such as at a home office with managerial approval.
  • Comprehensive Health, Welfare, Life and Retirement Programs: Our comprehensive programs are aligned with local practices.
  • 6% LYB match on 401(k) contribution
  • 5% LYB cash balance pension plan accrual
  • Comprehensive Well-being Benefits: Programs to support your physical, mental, financial, and social health, ensuring you receive the care you need, when you need it.
  • Employee Stock Purchase Plan: The LYB ESPP offers a 10% discount on LYB stock for eligible employees in Germany, Italy, Netherlands, Spain, and US.
  • Educational Assistance Program: To encourage self-development by providing financial aid for approved educational activities voluntarily undertaken by employees.
  • Bravo Rewards Program: Recognizing outstanding employee contributions.
  • Robust Medical and Life Insurance Packages: Offering a variety of coverage options to meet individual needs.
  • Professional Development: Opportunities to learn and grow through training, mentoring, work experiences, community involvement, and team building activities.
  • Competitive Vacation Policies: Generous annual leave to support your work-life balance.
  • Global Adoption Policy: Support for employees expanding their families.
  • Matching Gifts Program: Enhance the impact of your charitable contributions to qualified organizations.

Job title

Application Support Lead, Trading IT Ops

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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