Customer Insights Analyst joining a hybrid team at MVP Health Care analyzing claims data to inform business strategy and enhance health care delivery.
About the role
- ERP Business Analyst responsible for articulating functional/technical requirements and delivering measurable value for Trek's products. Engage with stakeholders to enhance mobile and web applications.
Responsibilities
- Obtains and utilizes subject matter expertise with a responsibility of articulating functional/technical requirements for efforts that deliver measurable value and success for the product and Trek as a whole.
- Demonstrates advanced communication skills, verbal and written.
- Leads pod throughout the Project Process, teaching agile process when needed.
- Facilitates meetings and discussions and assists in making recommendations on semi-complex to complex solutions.
- Superior organizational skills, communication, and documentation of feature requirements, decisions made and status of work.
- Has advanced experiences in the areas of software development, databases, e-commerce, customer service principles which help in understanding business requirements to be executed through technical solutions.
- Displays advanced interviewing, note taking, and analytical skills, can work independently, and lead others to arrive at needed requirements.
- Team oriented and demonstrates ability to lead and mentor other Business Analysts.
- Responsible for delivering business ideas from initial brainstorm to production, in the form of a feature or series of features.
Requirements
- 3 years of JDEdwards or similar ERP Experience as analyst supporting customers and customer requested solutions
- Strong understanding of warehouse processes and ERP database structures to record warehouse flows and ERP software architecture to update and report on these flows.
- Knowledge and detailed understanding of ERP purchasing order flows, sales order flows and advanced pricing configuration
- European-wide travel will be required, max. 2 -3 weeks total per year
- Additional European languages are a bonus, but not essential
- Strong knowledge and use of SQL for data analysis and Intermediate knowledge of SQL updates and best practices
- Strong report writing knowledge
- Experience using Jira Service Management and other Atlassian tools
- Knowledge of additional ancillary software in one or more of the following is a plus: DSI NiceLabel, Proship, Process Weaver (ELEMICA), Kyriba, Termsync, Baseware, Concur, STREAM (Customs Software for the European market)
Benefits
- amazing benefits for all employees
- incredible hospitality to our customers
- opportunities to learn and grow
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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