Customer Success Manager engaging customers for Bearpaw, a global archery brand. Responsible for active customer support, proactive engagement, and enhancing customer experience.
Responsibilities
Active customer support in retail
Proactive customer engagement via phone or Microsoft Teams
In-store consultation and professional customer reception
Turning customer interactions into a memorable experience
Requirements
Experience in customer-facing roles
Strong communication skills; open and quick-thinking
Interest in archery or willingness to immerse yourself in this field
Self-motivated with strong organizational skills
Enjoys direct customer interaction
Benefits
Monthly voucher for premium products
Exclusive discounts with many renowned brands
Trust-based working hours and flexible scheduling
Permanent employment contracts and up to 30 days of vacation
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