Customer Solutions Engineer specializing in AI-driven energy management software. Involves building demo environments and training content tailored to customer needs in a hybrid role.
Responsibilities
Build compelling dashboards, automations, and demo content that address real customer challenges and showcase etaONE’s strengths
Configure tailored solutions for customers who prefer not to implement themselves, ensuring their requirements are met effectively
Develop sample scenarios, modules, and learning content within etaONE to support onboarding and training programs
Create engaging visualizations and dashboards that highlight etaONE’s value across web, social media, and presentations
Continuously maintain, refine, and expand the content library on etaONE to ensure high quality and relevance
Requirements
Experience working with digital platforms and tools, ideally in a SaaS or energy management environment
Creativity and a strong sense for appealing and modern data visualization
Analytical skills with the ability to understand diverse customer needs and translate them into effective solutions
Ideally first touchpoints with energy management processes (e.g. ISO 50.001)
Independent, structured, and solution-oriented working style
Strong communication skills and team spirit
Fluency in English (spoken and written) is required; German is a plus
Benefits
Purpose-driven work: Support industrial companies in becoming more efficient and sustainable
Flexibility: Hybrid working with home office options and flexible working hours
Team spirit: A supportive, collaborative environment with plenty of room for exchange and cooperation
Community: Regular team events and shared activities
Work-life balance: 30 days of vacation plus a flexible, agile work culture
Well-being: Tax-free benefits card, subsidized local gym membership and the option of a job bike
Job title
Customer Solutions Engineer – AI-driven Energy Management
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