Integrations Engineer tasked with developing ERP integrations for logistics applications. Collaborating with clients to ensure smooth onboarding and operational success.
Responsibilities
Engage with Customers – Serve as a key point of contact, identifying operational challenges and opportunities where AI Assistants can drive value. Collaborate with customers to quantify impact and define success metrics.
Design and build integrations between Merlin and third-party ERP systems (P21, Eclipse, SAP, Infor, NetSuite, and others) using REST/SOAP APIs, webhooks, and data transformation pipelines
Partner with customers during onboarding to understand their ERP configuration, data models, and business workflows
Translate business requirements into technical integration specifications and lead end-to-end implementation
Troubleshoot and resolve integration issues across authentication, data mapping, and connectivity layers
Document integration patterns and contribute to a reusable library of ERP connector frameworks
Collaborate with product and engineering teams to surface customer feedback and influence the integration roadmap
Requirements
3+ years of hands-on experience building or implementing ERP integrations (P21, Eclipse, SAP, Infor, or NetSuite strongly preferred)
Proficiency with REST and/or SOAP APIs, JSON/XML data formats, and API authentication methods
Experience with data mapping, ETL concepts, and working with ERP data models (inventory, orders, purchasing, GL, etc.)
Comfort reading and writing code or scripts (Python, SQL, or similar) to support integration work
Strong communication skills — able to work directly with customer IT teams and non-technical stakeholders
Experience in distribution, manufacturing, or wholesale trade verticals is a plus
Strong adoption of AI Generative tools like Claude Code, Open AI Codex, or Google’s Gemini to help augment the generation of code, debug, and solve problems more efficiently.
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