Change Management Specialist driving operational excellence at Morgan Lewis by analyzing workflows and enabling technology improvements. Collaborating with marketing operations team for effective project delivery.
MB
Hybrid CRM and Marketing Automation Manager
Posted 5 months ago
About the role
- CRM and Marketing Automation Manager analyzing customer data, optimizing email marketing, onboarding clients. Focused on diverse industries, tools, and automated processes in a hybrid role.
Responsibilities
- You analyze existing customer databases and optimize them based on available data and/or logic.
- You create entirely new CRM accounts and can perform complex database imports as well as implement corporate design guidelines for templates across all required areas.
- You are responsible for email marketing campaigns pursuing various objectives; you analyze and optimize them, e.g., using different A/B testing strategies.
- You handle onboarding of new clients and can successfully familiarize them with the CRM of choice.
Requirements
- 3–5 years' experience working with CRMs such as HubSpot or similar.
- Experience analyzing CRMs for lead generation and customer acquisition.
- Experience with email marketing tools such as Mailchimp.
- Experience designing process optimizations, e.g., with Zapier or similar.
- Experience with WordPress, TYPO3, HubSpot CMS, or similar.
- Experience in data manipulation, e.g., using Python or similar.
- Native-level German language skills.
- Business-fluent English.
Benefits
- Opportunity for self-fulfillment
- Professional development and training
- Modern software and hardware
- Work from anywhere, as long as you're in a similar time zone
- Option for a 4-day workweek
- Free breakfast and drinks
- Quarterly profit-sharing
- Flexible working hours
- Job ticket (commuter transit pass) available
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