Critical Situation Manager resolving critical customer situations at nShift, ensuring efficient resolution and communication for improved customer experience.
About the role
- Contracts Manager role supporting project teams on contractual issues during project execution at GE. Implementing risk mitigation strategies and driving supplier recovery efforts.
Responsibilities
- Support the project team on all contractual issues during project execution
- Implement risk mitigation strategies
- Develop claims settlement agreements
- Manage Contract Change Order execution in accordance with GE entitlement
- Pursue and negotiate insurance claim recoveries
- Drive Supplier recovery working in conjunction with Sourcing
- Ensure timely maintenance of databases to track risk mitigation and recovery
- Perform pre-award risk analysis of customer contract terms
- Develop and negotiate terms and conditions with major subcontractors
- Maintain contract management documentation and electronic files
- Work closely with Project Managers for timely submission of contractual notifications
- Draft Change Orders, letters, replies and notifications to customers
- Provide contractual analysis and interpretation on project commercial issues
- Manage project handoff from sales to the project management team
- Issue Internal Change Orders as required
- Visit customer sites and lead Contract analysis of problems on projects
- Prepare and present claims mitigation presentations to customers
Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with 3+ years of experience in Contracts Management)
- Experience in project management in EPC (Engineering, Procurement, and Construction) Power Plants, or similar
- Ability to travel to US and Latin America project sites as required
- Ability to work in cross functional teams remotely located
- Contract reading and writing experience
- Claims and contract management experience
- Excellent English speaking and writing skills
- Strong presentation and negotiation skills
- Bachelor's Degree in Engineering, Legal or Management
- Ability to handle many complex issues concurrently
- 5+ years claims management experience
Benefits
- Healthcare benefits including medical, dental, vision, and prescription drug coverage
- Access to a Health Coach
- Access to a 24/7 nurse-based resource
- Access to the Employee Assistance Program providing 24/7 confidential assessment and counseling
- GE Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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