Manager, External Communication leading a high - performing team of senior writers at FCC. Overseeing strategic communication and speech development to support corporate goals.
About the role
- Engagement Lead at Satori Analytics responsible for managing client relationships and driving account growth. Overseeing delivery, mentoring team members, and strategizing for account success.
Responsibilities
- **What Your Day Might Look Like**
- __*No two days are the same — and that’s part of the role.*__
- **Own the relationship**: Act as the main point of contact for your clients — building trust, navigating complexity, and driving long-term partnerships.
- **Drive account growth**: Identify opportunities, shape proposals, and turn client needs into meaningful, revenue-generating work.
- **Keep delivery on track**: Stay close to project teams, spot risks early, and step in when alignment is needed.
- **Handle complexity**: Lead client conversations — from steering committees to difficult discussions — with clarity and confidence.
- **Think ahead**: Plan your accounts strategically — understanding priorities, stakeholders, and where the next opportunity lies.
- **Lead engagements from the start**: Run discovery sessions, shape scope, and set the tone for how Satori works as a partner.
- **Support others**: Mentor junior ELs and team members, helping raise the overall bar.
- **Stay on top of the numbers**: Track account health, revenue, and delivery performance to keep a clear view of where things stand.
- **At the core of it**: you connect the dots across clients, teams, and opportunities — and make sure things move forward.
Requirements
- **Your Superpowers 🚀**
- 7+ years of experience in a senior client-facing role (consulting, tech/SaaS, data & analytics, or similar), with ownership of relationships and outcomes.
- Strong understanding of the data & analytics space, with the ability to engage both technical and business stakeholders.
- Hands-on familiarity with AI tools and trends, with a practical point of view on where they create value.
- Experience managing complex, multi-workstream engagements and keeping delivery aligned without micromanaging.
- Proven ability to drive commercial growth — identifying opportunities and turning them into real engagements.
- Strong presence and communication skills — comfortable leading senior client conversations and navigating challenges.
- Comfortable working in fast-moving, evolving environments, and bringing structure where needed.
Benefits
- **Perks on Perks:**
- Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
- Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
- Private insurance, top-tier tech gear, and the chance to work with a stellar crew.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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