Service Business Manager responsible for service sales within HPE Networking's Customer Experience division. Collaborating with account managers and crafting relevant service solutions.
Responsibilities
Service Business Manager is a customer facing sales role who reports into the Customer Experience division of HPE Networking.
A Service Business Manager is the responsible and accountable for any Service Sales Achievement and Revenue within the respective area of coverage.
The Service Business Manager owns the execution of the services strategy and delivers the services sales targets, in line with the common vision of the organization and always maximizing Customer Success.
Service Business Managers will partner with the Account Manager to understand the customer and/or Partner service needs and will craft relevant service solutions to meet the customer objectives.
Achieve the sales target and monitor revenue streams for the assigned territory, in Maintenance New Business and Renewals, Advanced Services, Professional Services, Educational Services and Subscriptions.
Communicate the Customer Experience area value proposition to end customers and partners.
Own the services sales outcome and expected to negotiate directly as required with Partners and end customers in order to close and secure services business.
Interact with the sales teams to drive on time renewals and maintenance at point of product sale.
Develop and own the service account plan aligned with the overall account plan strategy owned by GTM team.
Requirements
University or Bachelor's degree preferred.
Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface.
Detailed knowledge of key customer types or customers on given products.
Typically 6+ years of experience in specialty sales.
Excellent listening and communication skills.
In depth knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings.
Technical background about HPE solutions and relevant technology is a plus.
Proven services sales skills, both in person and virtual.
Business Development mindset.
Ability to sell alongside the Product and Channel sales forces.
Benefits
Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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