Store Manager responsible for managing service and operational goals at Grainger branch. Leading talent excellence and ensuring customer satisfaction at the location.
About the role
- Retail Store Manager overseeing daily store operations and team at AT&T's retail locations. Ensuring exceptional customer experience and managing sales objectives in a competitive telecommunications environment.
Responsibilities
- Oversee all aspects involved in the daily operation of a retail store.
- Ensure that customers are provided with an extraordinary experience with our products and services.
- Manage and develop a team of retail sales consultants to ensure they meet sales and service goals.
- Utilize retail knowledge and leadership skills to combine store operations, merchandising, and product launches.
- Meet and exceed sales objectives.
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available, but it is unprotected.
- Adoption Reimbursement
- Disability Benefits (short-term and long-term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
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