Community Partnership Manager building relationships with Orlando nonprofits and local governments. Connecting organizations to help individuals find stable housing while leveraging data and technology for impact.
Responsibilities
Build and maintain strong relationships with nonprofits, local governments, and community partners across the Orlando Metro area.
Recruit, onboard, and support organizations using the Housing Connector platform to help their clients access housing.
Lead trainings, user groups, and communication efforts to increase adoption and effective use of our tools.
Track partner activity and outcomes in Salesforce and use data insights to inform strategy and measure success.
Collaborate with internal teams to refine platform features and improve the user experience based on partner feedback.
Work with partners to identify and remove barriers to housing, improving the experience for both residents and housing providers.
Develop and refine processes, policies, and communications that enhance partner satisfaction and program outcomes.
Use data and feedback to measure success, track outcomes, and continuously improve how we deliver impact.
Requirements
3 to 5 years of experience in community engagement, partnerships, or program/project management.
Proven ability to build and sustain relationships across nonprofit, public, and private sectors.
Strong communication and facilitation skills, including experience leading trainings and speaking to groups.
Highly organized, detail-oriented, and able to manage multiple projects and stakeholders.
Problem solver with a customer-first mindset and a track record of improving processes and experiences.
Comfortable navigating and leveraging technology, platforms, and data to inform decisions and improve outcomes.
Experience with CRM tools such as Salesforce, including tracking data, generating reports, and supporting users.
Familiarity with the local Orlando nonprofit or housing landscape (strongly preferred).
Bilingual in Spanish is a plus.
Benefits
Comprehensive Health Coverage – Medical, dental, and vision plans to support your well-being.
Generous Paid Time Off – Enjoy ample PTO, plus dedicated Community Service Leave to give back.
Extensive Holiday Schedule – A robust holiday calendar so you can recharge and spend time with loved ones.
Paid Parental Leave – Supportive leave options for growing families.
Employee Assistance Program (EAP) – Access to resources for personal and family support.
Life Insurance – Financial security for you and your family.
Flexible Spending Accounts (FSA, DCRA) – Options for health and dependent care expenses.
401(k) with 6% Employer Match – Invest in your future with a company-matched retirement plan.
Professional Development – Opportunities to grow and enhance your skills.
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