Account Manager driving expansion revenue across RecordPoint's existing customer base in SaaS environment. Collaborating with Customer Experience to identify and close opportunities for compliance, security, and data governance.
About the role
- Commercial Account Manager responsible for managing and growing customer accounts at Lendscape. Focused on strategic account growth and customer relationship management.
Responsibilities
- Serve as the primary commercial contact for assigned accounts, ensuring ongoing engagement with customers’ strategic objectives.
- Identify upsell and cross-sell opportunities to drive revenue growth.
- Develop and maintain commercial account plans aligned with customer objectives and Lendscape’s business goals.
- Work closely with customer account teams, Marketing, and Delivery to ensure a unified customer experience.
- Contribute to cross-functional initiatives to enhance customer satisfaction and account expansion.
- Partner with Product and Customer teams to represent the voice of the customer.
- Advocate for customer needs, feeding insights back into service and product improvements.
- Own and deliver against defined revenue targets for assigned accounts.
- Track, analyse, and report on account performance, identifying areas for commercial improvement.
- Stay informed about industry trends, customer challenges, and competitive offerings.
- Contribute to the ongoing evolution of account management processes and best practices.
Requirements
- Proven experience in commercial account management and sales, preferably within cloud-based solutions.
- Familiarity with enterprise software solutions such as ERP, CRM, or EPM.
- Industry knowledge of Receivables or Asset Finance is highly desirable.
- Experience managing large accounts, identifying upsell/cross-sell opportunities, and collaborating across technical and marketing teams.
- Strong understanding of revenue growth strategies and contract negotiation.
- Bachelor’s degree in Business, Marketing, or equivalent experience.
- Relevant certifications or training in account management, customer success, or cloud technologies are advantageous.
- French language proficiency is a plus.
Benefits
- Private medical care and cash plan
- Flexible working hours
- Continuous training
- Cycle scheme and sponsored gym
- Learning and development
- Wellness and mindfulness perks
- Colleague volunteering
- Life assurance
- Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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