Liability Claims Consultant managing claims processes for clients in Australia. Involves analyzing claims, communicating with stakeholders, and preparing documentation.
About the role
- Lead delivery of Image Guided Therapy clinical education and onsite training for Philips customers across the East Zone, ensuring site readiness and advanced modality proficiency.
Responsibilities
- Lead delivery of Image Guided Therapy (IGT) clinical education to Philips customers across the East Zone
- Provide basic through intermediate application training in hospitals and clinics
- Deliver engaging onsite clinical services solutions, education, and training
- Guide customers in testing workarounds, clinical integration, and new functionality of solutions
- Ensure site readiness through collaboration with local sales, service and customer project management teams
- Lead and own the learning experience through customer consultation and collaboration with internal stakeholders
- Provide excellent customer experience for onsite training and customer communication
- Provide continuous and effective communication on project status, including issues and delays
- Build communication and encourage collaboration within the learning audience
- Gain complete knowledge of relevant solutions per modality and obtain advanced proficiency in areas of specialization
- Address and resolve a diverse scope of problems using good judgement to identify solutions
- Travel approximately 90% across the East Zone, with driving times of 1-6 hours and occasional overnight and national travel
Requirements
- 5+ years of experience as a cardiovascular or interventional radiology Registered Radiologic Technologist in a clinical environment
- Prior clinical preceptor, clinical training, and/or adult education delivery experience preferred
- Verification of current/active certification through the American Registry of Radiologic Technologists (ARRT) required
- Advanced certification in one of: Cardiovascular Interventional Radiology (CV), Cardiac Interventional Radiology (CI), Vascular Interventional Radiology (VI), or Registered Cardiovascular Invasive Specialist (RCIS) (or required to obtain within 12 months)
- Certificate or associate degree required; Bachelor’s degree preferred
- Certified Technical Trainer Plus (CTT+) preferred
- Passion for technology and education related to patient care
- Excellent verbal and written communication and presentation skills
- Ability to work in office/home office and/or remote settings and in hospital/healthcare environments
- Ability to work flexible hours based on business needs
- Ability to safely work with radiation sources and/or radioactive materials and wear required personal protective equipment
- May be required to comply with vendor credentialing
- US work authorization is a precondition; company will not consider candidates who require sponsorship
- Must reside in or within commuting distance to one of: Charleston, WV; Charlotte, NC; Greensboro, NC; Richmond, VA
- Candidates must be located near (within 1 hour drive) a major (non-regional) airport
Benefits
- Company fleet/car
- Training and advancement opportunities
- Comprehensive Philips Total Rewards benefits program
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
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