Business Relationship Manager I responsible for maintaining customer satisfaction while coordinating IT projects at Liberty University. Engaging with departments for advocacy and support.
Responsibilities
Building relationships with internal departments to maintain a high level of customer satisfaction
Act as an advocate for departments within the university
Coordination and communication of select IT projects and scheduled maintenance to the university community
Active outreach and communication with internal departments to foresee poor process and work to find a solution
Marketing services and products that IT offers its customers
Requirements
A bachelor's degree in Communications, Business Marketing, or equivalent work experience is required.
Strong communication skills with writing press releases and understanding of academic technologies is preferred.
Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Excellent computer and organizational skills.
Regularly required to lift 30 or fewer pounds.
Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.
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