Hybrid Business Development Specialist

at Indiana Health Information Exchange

• Job title: Business Development Specialist
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Indianapolis, United States

About the role

• Business Development Specialist supporting IHIE’s growth strategy. Responsible for business operations and customer engagement activities in a hybrid work environment.

Responsibilities

• Manage select customer accounts and business development projects, maintaining strong relationships and identifying opportunities for expanded engagement.
• Participate in customer meetings and follow up on assigned action items.
• Assist with the preparation of proposals, pricing documents, presentations, and customer correspondence.
• Manage the routing, tracking, and filing of contracts and related documentation to ensure accuracy and timeliness.
• Participate in building IHIE's Business Development and Sales efforts to ensure company meets, and ideally exceeds, client and revenue goals set by senior management.
• Contribute to the efficiency and success of IHIE’s Business Development team by supporting/coordinating key operational functions.
• Contribute to the design and content of sales and marketing materials, such as presentations, case studies, and product overviews, that effectively communicate IHIE’s value proposition and support customer engagement and growth strategies.
• Maintain up-to-date records of business development activities, customer communications, and status updates in Salesforce.
• Support internal processes for onboarding new customers and implementing new services.
• Conduct basic market and customer research to inform outreach and strategy.

Requirements

• Bachelor’s degree in Business, Marketing or related field
• 1–2 years of experience in business development, sales, marketing, or administrative support
• Team-oriented with a positive attitude and willingness to learn
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills including presentation and facilitation skills
• Strong organizational skills and attention to detail
• Excellent problem-solving skills
• Ability to influence others to achieve results
• Resilient and flexible approach to work
• Aptitude for understanding and communicating how technology products and solutions solve business problems
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Demonstrated knowledge in Salesforce and Jira preferred
• Interest in healthcare technology and improving care through data sharing
• Preferred: Healthcare experience

Benefits

• In exchange for your Business Development experience, we offer an excellent benefits package including medical/dental/vision, 401(k) matching, 20 days PTO your first year plus 9 company paid holidays, very casual work environment and dress code, and a dynamic, fun-loving company culture!